Looking for a call center manager jobs in the USA with visa sponsorship? A Brazilian business group, partnering with a U.S. company, is looking for a Call Center Manager in Miami, Florida, and they offer visa sponsorship! This is your chance to join a rapidly growing company and help lead their U.S. expansion.
Job Overview
Company Name: Brazilian Business Group
Job Location: Miami, FL United State
Job Type: Part-Time, Permanent
No of Positions: 04
Pay Rate: $40 – $50 An Hour
Visa Sponsorship: Included
Job Description Call Center Manager
As the Call Center Manager, you’ll responsible directly to the Brazilian CEO and C-Level executives. The your primary role will be setting up and managing call center operations with a clear focus on sales and customer satisfaction. The you’ll lead a team, develop processes, and ensure the smooth functioning of the center, all while achieving commercial performance targets.
Key Responsibilities
Candidates will be performed following duties:
- Oversee daily operations and staff performance.
- Ensure customer satisfaction through quality service.
- Develop and implement call center strategies.
- Monitor call metrics and KPIs.
- Train, mentor, and support team leaders.
- Manage budgets and resource allocation.
- Resolve escalated customer issues.
- Collaborate with other departments to improve processes.
Qualifications and Skills
- Experience: 5+ years in a call center or customer service environment, with managerial or supervisory experience.
- Leadership: Strong leadership skills, with the ability to inspire and motivate teams.
- Sales-Driven: A solid understanding of sales processes and customer engagement strategies.
- Technology Proficiency: Knowledge of CRM software, workforce management tools, and sales technologies.
- Education: Bachelor’s degree in Business Administration, Communications, or a related field (preferred).
- Relocation: Willingness to relocate to Miami, Florida.
Compensation and Benefits
- Base Salary: $40,000 – $50,000 per year.
- Bonuses: Aggressive commission/bonus structure based on sales performance.
- Visa Sponsorship: Full support for visa and relocation to Miami, including expatriation assistance.
- Career Growth: This is a leadership role with ownership of a team and a unique opportunity to grow with the company in an international market.
How to Apply?
Ready to join call center manager jobs in the USA with Visa sponsorship and begin your career in Canada? Interested candidates by submitting your resume to online at https://www.indeed.com/ website. If you want to apply for this job directly, click apply now button given below. Apply today to start your international career journey!